Support

Professional and managed services—attached to every deal.

MineComplete includes a service marketplace connecting operators with PrecisionX, PARTNER COMPANY Inc., and approved service providers. Services integrate directly with deal workflows, ensuring scope clarity, milestone tracking, and evidence-based closeouts.

Before the Deal

Pre-transaction Services

Support during the Evaluate and Contract phases of deal lifecycle.

Power Diligence

Comprehensive analysis of power opportunities including tariff structure review, interconnect assessment, and utility relationship evaluation.

Site Readiness Assessments

Physical site evaluations covering electrical infrastructure, cooling requirements, security, and regulatory compliance.

Used-Lot Audits

Independent verification of used hardware lots including unit identification, condition assessment, and operational history review.

Underwriting Package Assembly

Compilation of diligence materials, financial projections, and operational plans for investor or lender review.

Contract & SLA Review

Expert review of hosting agreements, power contracts, and service level agreements to identify risks and negotiation points.

After the Deal

Post-transaction Services

Support during the Deploy, Operate, and Improve phases of deal lifecycle.

Deployment Coordination

Project management for hardware delivery, installation, and site preparation across multiple vendors and locations.

Commissioning & Acceptance Testing

Systematic startup procedures, performance validation, and formal acceptance processes for new deployments.

Operations Support

Ongoing operational assistance including performance monitoring, issue escalation, and optimization recommendations.

Incident Response Retainer

On-call access to technical experts for critical issues, equipment failures, and emergency situations.

Periodic Performance Reviews

Scheduled operational assessments with recommendations for efficiency improvements and capacity planning.

Experts

On-demand SMEs

Subject matter experts available for specific technical needs.

Remote Hands

Technical personnel available for remote troubleshooting, configuration changes, and monitoring support.

Field Technicians

On-site technical resources for hardware installation, repair, and maintenance at operator facilities.

Immersion Specialists

Experts in immersion cooling deployment, maintenance, and optimization for liquid-cooled operations.

Electrical SMEs

Licensed electrical engineers and technicians for power infrastructure design, installation, and troubleshooting.

Network & Security SMEs

Network architects and security specialists for connectivity, monitoring, and security system implementation.

Accountability

Evidence-based Closeout

Every service engagement produces artifacts and acceptance records in the Deal Room. This approach ensures clarity on scope completion, creates documentation for future reference, and supports dispute resolution if questions arise.

  • Defined scope and deliverables documented at engagement start
  • Progress updates and milestone completions tracked in deal room
  • Deliverable artifacts attached as evidence
  • Formal acceptance process with sign-off records
  • Complete audit trail for future reference

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